Privacy Policy

PRIVACY POLICY

 

WELCOME TO LEND THE TREND!

Thanks for using our Services.

Lend the Trend runs an online platform that offers fashion Items to Renters through its application Lend the Trend.

LTT Application is owned by Lend the Trend LLC, C.R 4030312875, Principal office located at Jeddah, Saudi Arabia  (“LTT”, “We”, “Us”, “Our”). BY USING OUR APPLICATION AND USING OUR ITEMS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREED TO THE TERMS MENTIONED HEREIN. PLEASE READ THEM CAREFULLY.

The terms of this Privacy Policy govern your use of LTT Application. Please read the provisions of this Privacy Policy before using the Application. IF YOU DO NOT AGREE TO THE PRIVACY POLICY, PLEASE DO NOT USE THE APPLICATION AS YOUR USE WILL CONSTITUTE YOUR AGREEMENT TO THE PRIVACY POLICY.

Please note that we update our Privacy Policy from time to time, so we advise you to constantly review them as your continued use constitutes your agreement to the updates. LTT understands the importance of the confidentiality and security of your information, which is entrusted to us by "User Information" and that may include your personal information such as your user name, shopping choices, mobile number, email, credit card information, "personal information", all of which makes it our top priority to use it accurately and responsibly, in the marketing aspects and for the purposes of improving the quality of the services provided, and to develop the user experience and benefit from the Application. The Application will not share information with any other party except for the necessary limit to comply with judicial or legal orders.

 

DEFINITIONS

 

“Account” means LTT Account created by LTT Users through LTT application.

“Application or LTT” meansthe application of Lend the Trend which is owned by Lend the Trend LLC, C.R 4030312875, and any developed mobile application or site to support Lend the Trend and its Services.

“Business Day” means any day except Friday, Saturday, and days on which banking institutions in the Kingdom of Saudi Arabia are authorized or required by law to close.

“Content” means text, graphics, images, music, software, audio, video, information, or other material provided through the Application.

“Item” means any Item listed on the Application for the purposes of renting, including but not limited to clothes, shoes, bags … etc. 

“Lender” means the person who has submitted Items to LTT, in order for LTT to offer them for rent through its Application.

“Person” means the natural person or legal entity.

“Renter” means the person who rents the Item(s) from LTT Application.

“Services” means the services provided through LTT’s Application.

“Users” means Lenders, Renters, and any user of the Application whether such user has created an Account or only surfing the Application.

 

NOTE: Reference to the singular includes a reference to the plural and vice versa.

 

USER INFORMATION

Once you visit or surf our Application, you hereby express your acceptance and consent to the collection, storage, and operation of your User Information as listed herein.

 

User Information collected by us is managed by Lend The Trend LLC. with its registered address 4030312875.  The user information collected by LTT is stored in a centralized cloud database, which is hosted by parties which contracted with LTT.

 

 

COLLECTING PERSONAL INFORMATION

LTT collects the User Information from the User herself/himself and uses it to provide an efficient, personal, and secure service that ultimately allows you to have a great experience. We can sometimes ask you to provide us with your personal information when needed “will be clarified when needed".

 

LTT will collect your personal information:

  • When creating a new Account,
  • When renting Items,
  • Participate in contests, questionnaires, and surveys,
  • When contacting us,
  • When using data that calculated the rate of your visit to our Application, as an analysis of the most viewed and readable pages using cookies.
  • When you provide special content for LTT as User reviews, for example, or
  • Through third parties, such as credit card inspection institutions.

 

Examples of personal information we collect in each case:

 

  1. Registration Information:

When you register on our Application, you provide us with your phone number, password, and email address.

 

  1. User Information:

When you place your order, you provide us or with your name, credit card details, including the card number, card type, cardholder name, expiration date, billing address, and delivery details. Please note that LTT collects credit card information, but it will not be in its possession, rather, it will only store it - to facilitate your future use - with the electronic payment service provider, which has contracted with LTT, it also includes the information collected from surveys.

 

  1. Communication:

When you contact us and communicate with us via e-mail, you provide us with your personal information, such as your name, e-mail address, etc.

 

  1. Setting Hidden Data:

In addition to obtaining information from you, certain information is automatically obtained by visiting the LTT Application through the use of tracking techniques used by us from time to time, such as cookies, JavaScript, and location information. This information which is collected and obtained contains technical information from your computer every time you visit our Application. This information includes your Internet Protocol, your operating system, platform, browser type and version the information obtained by cookies and other tracking methods are designed by us and does not contain any of your personal information. Its sole purpose is to identify you as a specific number based on your hard drive of your computer.

 

  1. Cookies:

Any Application owned or operated by LTT uses cookies (small text files with a specific ID). the cookie types are:

 

  1. Temporary Cookies

Used to maintain the so-called duration of registration, temporary cookies are necessary, for the management of the Application, but are not used in any way to identify your identity and your personality.

 

  1. Persistent Cookies

When you visit our Application, we will assign persistent cookies to your computer's hard drive, and you can view these files by looking at the cookie directory in your browser. As the name suggests, these cookies last for a long time. Each time you visit our Application, you send a copy of these cookies which gives us the opportunity to identify you, from one visit to another. Cookies will make it easier for us to identify you, which helps us to display to you opportunities that match your search and preferences, and the purpose of all this is to enhance your experience when you browse the Application to ensure that you have not missed any of the great offers. Persistent cookies do not contain any personal information such as your name, address, or your e-mail address or phone number, is just simply identifies your IP address, which in turn identifies your computer.

 

  1. Third-Party Cookies

We will have third party advertisements on our Application, and this advertisement will be provided directly through the advertiser or through an advertising agency. These advertisers or advertising networks may develop persistent cookies, tracking marks or any other programs on your disk, in order to evaluate the effectiveness and impact of their advertisements, and may collect information about your visit to our Application, or other sites or applications retrieved by these cookies with other information. This Privacy Policy does not include the use of third-party cookies or third-party rights, but this will be covered by the third-party privacy policy and practices, but we recommend you to review them. They are commonly available on the Company or application. Although you cannot block or unregister third-party cookies as they are required by our site and application to function properly. You may configure or set up your browser, allowing you to refuse third party cookies. How to do this depends on the browser you are using. "For example, Internet Explorer 5, Netscape 4, Opera, etc." please refer to the browser company Application site, where you can find all the data you need for this purpose.

 

  1. Information from other sources

We may receive information about you from other sources, for example: from credit card institutions to protect against fraud, infringement, or address by accessing third-party information, for some modifications to your record.

 

 

 

 

USAGE OF USER INFORMATION

LTT will use your User Information for several purposes including:

  1. Registering your LTT Account
  2. Completion of orders and requests
  3. Response to inquiries
  4. Develop and improve your experience, and provide you with information on products, services, special offers, and promotions
  5. Internal processes, analysis, and auditing

 

USER REGISTRATION

We will use the information you provide us when you register as a User of the Application to create and maintain your account, and we will send an activation email informing you that your Account has been created.

 

FULFILL ORDERS

When you complete a renting order, we will use your payment information to run the transactions that are expected to be completed, to make your order and to provide the Services you expect.

 

COMMUNICATION

We may use your information as a User to respond to your specific inquiries. For example, there is a request or problems to sign in, browse the Application or access the Application, and in order to receive a response to your inquiry, you will contact us by email or phone and any another method of communication.

 

By using one of our user service personnel, we may use your contact details to send you follow-up information about your rental. We may contact you by e-mail, telephone, or any other communication method to respond to your suggestions and to evaluate and announce the results of surveys, contests, or any content you have participated in.

 

In order to ensure quality, we record voice calls with our Users. Some information includes User messages sent by LTT and used by us to receive a recommendation, knowing that we will never publish any personal information relating to you, such as email and details of your communication.

 

 

IMPROVE YOUR EXPERIENCE

We use the information obtained through your permanent cookies (see the definition of cookies at the top) along with other user information provided to us, allowing us to create a more effective Application, through Content evaluation and flow of followers on the site, and we use this information to provide you with a more specific experience on the Application,

 

Which helps you to browse the site effectively and easily, to display certain products and services that we believe may be of interest to you. When you register and create an Account, or specify a request through our Application to contact you regarding details of special offers, promotional campaigns, and other information. We will send you a newsletter that guarantees you what we think you care about. You can change your preferences and unsubscribe from these messages anytime you browse your Account on the site or via the app, by clicking on the Unsubscribe link at the lower portion of the messages sent by us.

 

SHARING YOUR INFORMATION

LTT will share your User Information, only with third-party partners and supporters, carefully selected and necessary for business management, client delivery, marketing, operational and analytical purposes, as described below.

 

THIRD-PARTY SERVICE PROVIDERS

LTT is interested in selecting third-party partners with care and interest, including service providers, joint venture partners, and outsourced execution support providers to perform the various functions on their behalf and to the extent required for performance on our behalf, these companies may handle your User information Including processing of procurement and provision of assistive information, delivery of products and services and payment of credit card payments, search results and communicate with you, including providing you with User service by phone, e-mail, postal mail or any other way to deliver promotional activities. We may share your User information with third parties for data analysis and quality assurance (including fraud prevention) There are different pages on our site, across the app, or within app-included links (including ads) that link to third-party sites and apps.

 

You must log out of our website via the link, and any data you submit will be collected by the third party or third party administrator or representative, and you will be subject to third-party privacy policies and practices, not to our privacy policy, and we will not accept any liability for any use of your User Information, we recommend that you check and verify the terms and conditions of third party sites and applications relating to the use and disclosure of your User information. If third parties have access to your personal information to provide administrative functions on our behalf, their use of this information will be limited to the provision of these tasks no more.

 

Any personal information processed by our company will be in compliance with this Privacy Policy or similar strict terms as permitted by applicable data protection laws and in order to ensure that they have used this information in compliance with this Privacy Policy, Applicable Data Third party vendors.

 

BUSINESS REFORMATION

As any other organization, LTT will restructure from time to time its business operations by selling one or more of its business (or part of such business). In such transactions, your User Information will be transferred as part of the transaction if necessary.

 

COMPLIANCE WITH LAWS AND REGULATIONS

We may disclose your personal information to third parties, such as official authorities, technical consultants, and to the extent that we believe it necessary to: (a) comply with relevant laws, matters and regulations; (b) to enforce User terms and conditions of use or other contractual agreements And (c) protect the property and other rights of LTT, its partners, Users and others (for example, in relation to protection against fraudulent activities (d) in compliance with judicial or governmental orders (e) Please note that we may retain User Information during and after the Application is used in compliance with the law or to meet the requirements of inspection for technical errors or to prevent fraud or take action.

 

MAINTAINING OUR USER DATA (AS SAFE AS POSSIBLE)

We use technological and security measures (electronic, process, and procedures) in order to ensure the safety, confidentiality, and privacy of User Information through data collection, storage, and non-disclosure. Such measures include the maintenance of a particular encryption system, detection Infiltration, providing anti-virus software, and any matter that could harm User information.

 

CONTROL OF USER INFORMATION

LTT UNDERSTANDS THAT IT IS IMPORTANT THAT YOU HAVE THE ABILITY TO CONTROL YOUR USER INFORMATION, AND YOU CAN REVIEW AND CHANGE YOUR ACCOUNT SETTINGS AND INFORMATION, INCLUDING YOUR EMAIL ADDRESS, BY VISITING THE "MY PROFILE" SECTION IN MY ACCOUNT ON THE APPLICATION, RECEIVE SPECIAL OFFERS AND PROMOTIONS FROM LTT, WHERE YOU CAN RESET YOUR PREFERENCES BY WITHDRAWING FROM MY ACCOUNT OR USING THE "UNSUBSCRIBE" LINK AT THE BOTTOM OF THE EMAIL YOU RECEIVED FROM LTT.

 

 

CHANGES TO THE PRIVACY POLICY

LTT may modify this Privacy Policy from time to time and will notify you in the event of any material changes, by displaying the modified Privacy Policy on our Application.

 

ACCESS

You will be able to access the most content of the Application, without the need for registration or getting details by us. However, there are specific areas in the Application, which will only be accessible by registration.

 

User shall use our Application for your own purposes. is allowed for a User to create one Account on LTT, and LTT reserves the right to close any Accounts for any user suspected of creating multiple Accounts.

 

INTELLECTUAL PROPERTY

The Service and any posted Content may be protected by copyright, trademark, and other laws of Saudi Arabia. You acknowledge and agree that the Service and all associated intellectual property is the exclusive property of LTT and its licensors. You agree not to remove, change or obscure any copyright, trademark, service mark, or any other proprietary rights notices included in any element of the Service.  You may not “frame” or otherwise display the Service in any manner not expressly authorized by LTT.

 

 

LINKS TO AND FROM OTHER SITES OR APPS

 

We might provide links to other sites or applications, in case we did so, we wish to inform you that we do review each link to any third-party application, and assume no responsibility for third-party sites or applications or their content, nor endorse sites or applications third-party, or any objection to them or any materials contained in their sites, and if you choose to access a third-party site via a link from our Application, it is your responsibility.

 

AGE RESTRICTIONS

Our Service is intended for Users over 18 years old. If a parent or guardian becomes aware that a child has provided us with Personal Information, please contact us. If we know about any such event, we will delete the Account or Personal Information of any child under the age of 13.

 

CONTACTING LTT

You can contact LTT by e-mail or by contacting us, and we will do our best to respond to your inquiries within a reasonable time. We appreciate any comments and suggestions, so please feel free to contact us, or by writing to us at:

 

[email protected]

 

 

Terms herein are subject to change from time to time, and such additional change and modifications become part of your Privacy Policy with us if you use the Application and our Services. These Terms will be interpreted in accordance with the laws of Saudi Arabia. Any dispute arising out of or in connection or for the purposes of the interpretation or validity of this agreement shall be settled through arbitration, in particular, the Saudi Arbitration Law.  The seat of arbitration shall be in Jeddah, Saudi Arabia. The language to be used in the arbitration shall be Arabic. The governing law of the Agreement shall be the laws of Saudi Arabia.